To be an employee sometimes there are qualifications that we must fulfill, for example college graduates with certain scientific majors.
But in the course of a career, we are faced with training to improve the skills we have.
Now what we get in higher education is no longer needed because there is already training provided by the company ?
One of our readers has asked the question about which will be discussed in this article.
Let’s know what was the question?
Good morning and greetings optimistic sir.
I am an employee with an undergraduate education background.
During my career I was often sent for training, while I actually wanted to continue my education at a higher level.
According to my leader training is very important to improve career paths.
Finally, I concluded that training was more important than higher education.
I waiting for your advice and explanation. Thank you sir.
Background Formal education is of course still needed.
To improve skills, training / training is needed, especially those related to the technical work carried out daily.
This training should not only improve the cognitive (knowledge) and psychomotor (motion / doing) skills but the affective (feeling) field is no less important.
This is also called soft skills.
In reality, in some services, this affective field is quite weak, such as ethics, a sense of empathy, appreciation, sensitivity to change, and so on.
When the affective is good, usually the attitude will also be good.
Regarding the reason for the need for training as described above is to improve skills (concerning cognitive, affective and psychomotor).
Especially when associated with quality services as stated in the elements of Total Quality Management, namely focusing on customers, high quality obsession, decision making and problem solving with scientific approaches, long-term commitment, teamwork, improving continuous process, education and training, controlled freedom, unity of purpose, and involvement and empowerment of employees.
While the principle of Total Quality Management is: customer satisfaction, respect for everyone, management based on facts, and continuous improvement of employees.
From the above it is increasingly clear that in addition to formal education, training becomes important in order to continuously improve / improve the quality of employees in service for customer satisfaction.
Thus the career level can also be determined from what skills employees have (from training results) and their skills in implementing the results of the training.
That is my answer, hopefully useful, greetings optimistic!
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